Privacy Policy of Travelpact.co.in

Welcome to Travelpact.co.in (“Travelpact,” “the website,” “we,” “us,” or “our”). We are dedicated to protecting your privacy and ensuring transparency about how we collect, use, and manage information when you access our website or mobile application, and when you use or purchase our services.

By visiting our website, using our mobile platforms, or making purchases through us, you agree to the terms outlined in this Privacy Policy. When you make a reservation with Travelpact.co.in, you entrust us with your information. This document details how and when we use the information you provide.

Collection of Personal Information

“Personal Information” refers to details that can identify you or relate to an identifiable person. This may include:

• Name
• Postal address(es)
• Telephone numbers
• Email address
• Credit card and debit card details
• Social media account IDs
• Passport numbers

This also includes any information you provide when booking, such as dietary preferences, itinerary details, destinations, and travel dates. By providing us with this personal information for yourself or others for whom you are making reservations, you confirm your authority to do so and consent to our use of the data per this Privacy Policy.

We and our third-party service providers may collect Personal Information through various means, including:

• When you register, log in, make a booking, or sign up for offers on the website
• When you contact our Customer Service Center offline
• From other sources, such as public databases, social media networks, and other third parties (where allowed by law)

Use of Personal Information

Travelpact.co.in may use your information in the following ways:

• To fulfill your orders or reservations with our travel partners
• To process payments for purchases or reservations made through our website
• To communicate with you about your reservations and purchases and provide relevant customer support
• To respond to your inquiries
• To send marketing emails, texts, and newsletters as permitted by law
• To send you administrative information, such as updates to our terms, services, and policies
• To personalize your experience by offering products and services based on your previous browsing and preferences
• To facilitate participation in competitions and other marketing activities (please review specific terms and conditions for each activity)
• To enable sharing on social media platforms
• To analyse data for fraud prevention, service improvements, and marketing evaluation

Disclosure of Personal Information

Please be aware that we do not control the privacy practices of third-party service providers listed on our website. While we may share your personal information with these businesses, we cannot govern their use of this information. It is your responsibility to review and understand the privacy policies of any service providers whose services you purchase through www.travelpact.co.in.

We may disclose your personal information to:

• Our parent companies, affiliates, subsidiaries, and joint ventures, with Travelpact.co.in responsible for information management
• External service providers working on our behalf
• Other travel industry businesses, such as consolidators or aggregators
• Our business partners
• External internet service providers and payment processors
• Customer service representatives
• Third-party operators or sponsors of promotional campaigns
• In the event of a merger, reorganization, dissolution, or sale of all or substantially all of our assets, to the surviving entity

Protecting Your Personal Information

To protect against online fraud, we ensure your debit/credit cards are used on our website only with your complete consent. During the booking process, we verify your personal information, including name, address, and contact details. By providing us with this information, you authorize us to perform these necessary procedures. This process has no impact on your credit score. We comply with the Data Protection Act (DPA) when using and processing all information provided to Travelpact.co.in throughout the booking process.